PJ Metal Craft Policy
All orders are subject to PJ Metal Craft LLC policies.
By placing an order or submitting payment, you acknowledge and accept all terms.
Have a Question About Our Policies?
Our team is available to clarify project requirements, fabrication processes, materials, and delivery expectations before your order is placed.
Questions must be addressed prior to ordering. Contact (855) 912-5557 or info@pjmetalcraft.com
ORDERING & CUSTOM FABRICATION
Learn about our custom ordering process, measurements, approvals, shop drawings, and fabrication requirements.
PAYMENT AND DEPOSIT
Review our deposit requirements, payment schedule, accepted payment methods, and invoicing policies.
LEAD TIME AND PRODUCTION
Understand production timelines, lead times, project scheduling, approvals, and expedited order options.
SHIPPING AND DELIVERY
Learn about local delivery, nationwide shipping, freight services, customer pickup, and delivery requirements.
RETURNS AND CANCELLATIONS
Review our policies for custom orders, cancellations, shipping damage, inspections, and freight claims.
MATERIALS DISCLAIMER
Explore material characteristics, natural aging, patina finishes, installation responsibilities, and warranty information.


